Privacy Policy

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We are committed to protecting and respecting your privacy

Survivors Supporting Survivors takes seriously the protection of your privacy and confidentiality.  We understand all visitors to our website are entitled to know their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.  We undertake to preserve the confidentiality of all information you provide to us.

We do not share, sell or disclose to a third party any information collected through our website.

Who we are:

Survivors Supporting Survivors are a voluntary organisation as a SCIO (Scottish Charitable Incorporated Organisation) SC051109.

The organisation is focussed on supporting survivors of a brain injury at any stage of their recovery as a primary focus, secondly family van go through a difficult experience over the course of the recovering and support for them is available to.

For now, Survivors Supporting Survivors is focussed in Scotland, we wholeheartedly believe that the support available to survivors is best served by people who have gone through a similar process. However, Brain injuries is not only a Scottish injury and believe that this need is one that must stretch too everywhere and anywhere. For now, we will start and are focussed at home.

How we collect information:

We collect information about you when you:

· Contact us by email or telephone

· Make a donation

· Access social media sites

Information we collect:

The personal information we collect from you may include your name, address, email address, phone number, IP address and information about the pages you have accessed on our website and when.  If you make a donation or make a purchase your credit card information is NOT held or stored by us.  This information is collected by our third-party payment processor (Paypal) who specialise in the secure online payment processing of credit/debit cards transactions.   The payment processor will not share your personal data, except to provide the necessary payment services to us.

How we use your information:

We may use your personal information to:

· Improve your browsing experience by personalising the website 

· Enable your use of the website and its services

· Process a donation you have made

· Contact you with information you have requested to receive i.e. events and fundraising activities

· We may use legitimate interest to send you relevant information if we have a long term relationship with you

Information we may disclose:

We will not disclose your data without your consent to third parties or where we are permitted or required to do so by GDPR.

If you do not want us to use your data for our use, you will have the opportunity to withhold your consent when you provide your details on the form on which we collect your data or you can do so by writing to us or email alan@survivorssupportingsurvivors.org.uk at any time.

Your rights

You have the right to access information held about you by us.  Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you.  You can contact us by email  alan@survivorssupportingsurvivors.org.uk 

There is no charge for requesting that we provide you with details of the personal data that we hold.  We will provide this information within one month of you requesting the data.

If you have any questions relating to this Privacy Policy, please contact us.

June 2021